Refund Policy

• No Refunds: Refunds are not applicable once rental equipment has been delivered and accepted.
• Undelivered Equipment: A Full refund will be issued only if the equipment is not delivered.
• Security Deposit: Refunded within 7 business days after return and inspection.
• Damage: Any damage or missing parts will result in deductions from the security deposit.
• Request for return can be made within two days, if any damage or defected/missing products has been delivered.
• Defect on Delivery: Refund will be credited within 7 days to the original source of payment method. 
• Replacement will be deliver within 7- 10 days.

Shipping Policy – Rental Equipment

Delivery Locations:

Currently available Pan India

Delivery Timeframe:

• Rental Equipment: Delivered within 24–48 hours. (Contact us to check delivery time for your location)
• Other products will be delivered within 2-3 days.

Charges:

• Standard Charges: Applicable for other orders (visible at checkout).
• Location-Specific Charges: For delivery charges in your area, please contact us directly.

Setup & Demo:

Provided at the time of delivery for applicable equipment.

For questions regarding Refund & Shipping:

Email: support@medicaldeviceonrent.com
Phone: +91 7711990029, +91 9650508152

Address: Sector 33, Gurugram, Haryana – 122003.